Privacy Policy

Last updated: January 1, 2025

1. Introduction

Premium Foods Korea ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B wholesale platform.

2. Information We Collect

2.1 Business Information

When you register for an account, we collect:

  • Business name and registration number
  • Business address and contact information
  • Owner/representative name
  • Email address and phone number

2.2 Transaction Information

When you place orders, we collect:

  • Order details and history
  • Delivery addresses
  • Payment information
  • Communication preferences

2.3 Technical Information

We automatically collect certain information when you use our platform:

  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences

3. How We Use Your Information

We use the collected information for:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order updates and notifications
  • Improving our products and services
  • Preventing fraud and ensuring security
  • Compliance with legal obligations

4. Information Sharing

We may share your information with:

  • Delivery service providers to fulfill orders
  • Payment processors for transactions
  • Service providers who assist our operations
  • Legal authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure access controls
  • Regular security assessments
  • Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Under Korean data protection law (PIPA), you have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent to data processing
  • Request data portability

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can manage cookie preferences through your browser settings. Essential cookies are required for the platform to function properly.

9. Third-Party Services

Our platform may contain links to third-party services. We are not responsible for the privacy practices of these external services. Please review their privacy policies before providing any information.

10. Children's Privacy

Our Service is intended for business use only and is not directed at individuals under 19 years of age. We do not knowingly collect information from minors.

11. International Data Transfers

Your information may be stored and processed on servers located outside of South Korea. We ensure appropriate safeguards are in place for any international data transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the platform or via email. Continued use of the Service after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:

  • Email: privacy@premiumfoods.kr
  • Phone: 02-XXXX-XXXX
  • Address: [Business Address], Seoul, South Korea